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Steps Before Our Arrival
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Exterior Cleaning of South Carolina

Steps Before Our Arrival

Thank you for choosing Exterior Cleaning of SC! 

Below you will find your copy of our guidelines, to ensure the best experience for you and your property. We look forward to working with you soon!

Client Responsibility

1. Please have a water spigot activated and accessible.

2. Please have all windows & doors shut tightly.

3. Please have all pets inside 15 minutes before appointment, during appointment and two hours after the technicians leave the home.

4. Clear the work areas of all items and remove all patio furniture, plants, flags, doormats, vehicles, or any other sensitive materials from the areas being washed.

Exterior Cleaning of SC suggests the client utilize their property’s breaker box to shut off power to any and all exterior outlets, light fixtures, or any other electrically powered features. This is especially important to outlets that are not covered with exterior covers. Also, removing or opening any window screens will allow the company to thoroughly clean windowsills. Removal of these screens will also allow for even distribution of detergent and streak-free drying. It is vital to the preservation of the client’s property that they notify the company of any surfaces that cannot be cleaned with high alkaline or acidotic detergents.

• There is a $50.00 cancellation fee if notice is not given within 24 hours of service, or if the Company arrives and cannot wash due to steps1-4 not being completed.

• There is a $50.00 processing fee for any returned checks.

Terms of Payment

 Payment is due when work is completed unless alternate arrangements have been made and initialed on the service agreement. Should the Client utilize a credit card for payment, a 2.5% processing fee will be assessed.

Exterior Cleaning of SC reserves the right to attach a mechanic’s lien against a homeowner’s property for non- payment. At 30 days past due, a formal notice of intent to file this lien will be sent via registered mail. Interest rate of 5% per month begins accruing after day 31 of non payment. Exterior Cleaning of SC also reserves the right to enter into civil claims court to collect outstanding debt. All legal fees incurred will be added to the remaining unpaid balance. This contract is binding.

The Details

MUST READ AND AGREE TO BEFORE SERVICES ARE RENDERED

• Exterior Cleaning of SC is not responsible for water intrusion. While every effort is made to prevent this from happening, bad seals around windows and doors and cracks in concrete foundations can make this unavoidable.

• Exterior Cleaning of SC is not responsible for the rare “fogging” effect that happens to multi pane windows with bad seals.

• This agreement to provide services is in no way a guarantee that stains will be removed completely. Exterior Cleaning of SC does strive for 100% customer satisfaction and will work with homeowners when this does not occur.

• Notify Exterior Cleaning of SC if there are any surfaces on or near the home that cannot have any form of detergent on them. This includes organic paints. We will not power wash a house with organic paint. If the company is not notified of this, the company is not responsible for any ill effects to any surfaces regarding this matter.

Exterior Cleaning of SC shall only be obligated under this contract for structural damages which are a direct result of operator error, gross negligence, or willful misconduct. Damages must be discovered and reported within three calendar days of said completion. Upon receipt of written notice, The Company shall be allowed 30 calendar days from date of receipt for the purpose of inspecting the premises. Exterior Cleaning of SC shall have sole option of repairing or contracting repair work to correct any structural damages that are a direct result of the Company.

Acknowledgment of Risks and Releases of Liability

Power washing uses high pressure and caustic chemicals to clean difficult stains off of exterior surfaces. Utilizing this pressure allows the best clean possible. Exterior Cleaning of SC (The Company) technicians are well trained in utilizing their equipment and take the utmost precautions in making sure The Company does not cause harm to your investment. Damage can occur due to poor maintenance, neglect to the property, the use of organic paints and/or low grade building materials. Homeowners should consult with their homebuilder to ensure that their home’s materials are able to be pressure washed. It is the responsibility of the homeowner to ensure that their property has been maintained in accordance with its manufacture’s recommendations and any defects or areas of concern are repaired prior to washing to ensure a watertight surface. The Homeowner assumes all of these risks and takes responsibility for any damage that occurs. The Client also agrees to release The Company of any or all liability for injuries sustained due to equipment placement to include injuries from tripping/falling, striking equipment, falling debris or equipment.

Terms of Agreement

 By accepting an estimate, the Client agrees that all the specifications and conditions are satisfactory and hereby accepted. You authorize Exterior Cleaning of SC to do the work as specified on the proposal/estimate form. You release Exterior Cleaning of SC from property damage unless damage is caused by gross negligence, willful misconduct. Exterior Cleaning of SC is not responsible for damage to lose siding, windows, paint or wood trim. Any damages due to the above are the responsibility of the owner.

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